Dispatch

1	Click the Work Request button and select Dispatch from the dropdown. The Dispatch window opens.
2	The Work Request to be Dispatched may be visible on the first page, if so select it. If it is not visible, to find the work request to be edited, click on the Filter button. Use the scroll bars to see all the details.
3	The filter will allow you to limit the results so you can find the Work Request to be dispatched. Apply the filter parameters to limit the results. Press the Apply button to see the results.
4	Check that the Work Request details have been filtered and a smaller selection of Work Requests are listed.
5	Click a specific Work Request to select the one to be changed.

Edit a Work Request Dispatch

1	With a Work Request selected, determine which work request detail will be changed.
2	Click the Edit button to open the edit Work Request window. The Edit Work Request window provides a long page full of mandatory and optional fields that can be changed on work requests. Employees can be assigned, but work request status cannot be changed in this window. Note: Materials information can be added in the edit window. Edit the fields as needed and press the save button.

1	If the only change is the employee assignment, this is a fast way to assign a work request. With a Work Request selected, click the Assign Work Request button to open the Assign Work Request window. The Assign Work Request Window only includes a dropdown of employees available to be assigned.
2	From the employee dropdown list, select the Employee Name to be assigned, and click on theSave button.

1	With a Work Request selected, click the Update Status button to open the update status window for that work request.
2	Select the new status from the status dropdown list. Fill in other details if needed. Click the Save button to save the new status.