Difference between revisions of "Mass Update Multiple Work Requests"

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(Mass Update Multiple Work Request)
(Mass Update Multiple Work Request)
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| <big>'''<font size="5">1</font>'''</big>  
 
| <big>'''<font size="5">1</font>'''</big>  
| Click '''Work Requests''' to open the work request window.<br />[[File:MenuWorkRequests.png|none|thumb|120x120px]]  
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| Click '''Work Requests''' to open the work request window.<br />[[File:MenuWorkRequests.png|80x80px]]
 
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|- style="vertical-align:top;"  
 
| <big>'''<font size="5">2</font>'''</big>  
 
| <big>'''<font size="5">2</font>'''</big>  
| Click the '''Mass''' '''Update''' button. [[File:MassUpdate.png|thumb|none]]
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| Click the '''Mass''' '''Update''' button.
 
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[[File:MassUpdate.png]]The Mass Update window opens with a '''Source''' side and a '''Destination''' side.[[File:MassUpdateWindow.png|left|thumb|1000x1000px]]
The Mass Update window opens with a '''Source''' side and a '''Destination''' side.[[File:MassUpdateWindow.png|left|thumb|1000x1000px]]
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| <big>'''<font size="5">7</font>'''</big>  
 
| <big>'''<font size="5">7</font>'''</big>  
| Press the '''Synchronize''' icon button. [[File:MassUpdateSynchronizeButton.png|left|thumb]]
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| Press the '''Synchronize''' icon button. [[File:MassUpdateSynchronizeButton.png|left]]
  
 
A notice will appear asking: '''''Are you sure you want to Mass Update the selected records?'''''
 
A notice will appear asking: '''''Are you sure you want to Mass Update the selected records?'''''
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[[File:MassUpdateSuccess.png|thumb|363x363px|none]]
 
[[File:MassUpdateSuccess.png|thumb|363x363px|none]]
 
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[[File:MassUpdateError.png|left|thumb|360x360px]]
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If you get this error message, the update was not successful, try again with different parameters.     
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Revision as of 11:44, 14 April 2016

Mass Update - quickly change a large set of work requests to new data.

Example, the painting contractors have arrived, and you want to change three work orders in a certain building from open to in-progress.

Mass Update Multiple Work Request

1 Click Work Requests to open the work request window.
MenuWorkRequests.png
2 Click the Mass Update button. MassUpdate.pngThe Mass Update window opens with a Source side and a Destination side.
MassUpdateWindow.png


3 Select the filter parameters to find the specific group of work orders to be updated.

Example:

To change work requests in the Main Building from an "Open" status to "In Progress" status:

  • On the Source side, select Main Building from the building dropdown.
  • Select Work Request Type dropdown to be Corrective.
  • Select the Status dropdown to be Open.
MassUpdateFilterBuildingStatusWorkRequest.png
4 Press the Apply button to see results numbers.
MassUpdateFilterNumbers2.png
Click the View button to toggle between the filter and the results.
MassUpdateViewToggle.png
5 View the results of the source filtering.
MassUpdateSourceFilteredView.png
6 Choose a status on the Destination side. On the Destination side, press the --Select-- link to open the selection dropdown. One or more of the selections can be chosen.
MassUpdateDestination-Select-Dropdown.PNG

For our example we will choose Status.

Choose the new status that will be applied to the selected work orders.

  • See alternate selections for Employee and Shop below.

The Status fields will appear.

DestinationSTATUS.png

For Example:

  • Select the destination status to be In Progress.

On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list.

DestinationSTATUSdropdown.png

Alternate Selections

Alternately, if reassigning Work Requests to another employee, the Employee selection would be chosen. Once one selection is chosen the --Select-- dropdown will only show the other two that haven't been selected. The options allow you to open all three. Each section has a delete button "X" to remove that choice.
MassUpdateDestination-Select-Dropdown3.png
DestinationSHOP-STATUS-EMPLOYEE.png
7 Press the Synchronize icon button.
MassUpdateSynchronizeButton.png

A notice will appear asking: Are you sure you want to Mass Update the selected records?

8 Press the OK button in the Are you sure you want to Mass Update the selected records? window.
AreYouSureYouWantToMassUpdate2.png
9 Either you get a temporary pop-up saying success or a pop-up saying error.

If you are successful, the selected Work Requests have been updated.

MassUpdateSuccess.png