Mass Update Multiple Work Requests

Quickly change a large set of work requests to new data.

Example: The painting contractors have arrived, and you want to change three work orders in a certain building from open to in-progress.

There are two ways to open the Work Request Mass Update tool.

1. Use the Work Request dropdown and select Mass Update, or
2. Click the Work Request button, and when the work request home page opens, click the Mass Update button.

Mass Update Multiple Work Request

1	Click Work Requests to open the work request window. Click the Mass Update button. The Mass Update window opens with a Source side and a Destination side. or
2	The Mass Update window opens with a Source side and a Destination side.
3	Select the filter parameters to find the specific group of work orders to be updated. Example: To change work requests in the Main Building from an "Open" status to "In Progress" status: On the Source side, select Main Building from the building dropdown. Select Work Request Type dropdown to be Corrective. Select the Status dropdown to be Open.
4	Press the Apply button to see results numbers. Note: Click the View button to toggle between the filter and the results.
5	View the results of the source filtering.
6	Choose a status on the Destination side. On the Destination side, press the --Select-- link to open the selection dropdown. One or more of the selections can be chosen. For our example we will choose Status. Choose the new status that will be applied to the selected work orders. See alternate selections for Employee and Shop below. The Status fields will appear. For Example: Select the destination status to be In Progress. On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list. Alternate Selections Alternately, if reassigning Work Requests to another employee, the Employee selection would be chosen. Once one selection is chosen the --Select-- dropdown will only show the other two that haven't been selected. The options allow you to open all three. Each section has a delete button "X" to remove that choice.
7	Press the Synchronize icon button. A notice will appear asking: Are you sure you want to Mass Update the selected records?
8	Press the OK button in the Are you sure you want to Mass Update the selected records? window.
9	You get a temporary pop-up saying success. The selected Work Requests have been updated.