Difference between revisions of "Mass Update Multiple Work Requests"

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(Mass Update Multiple Work Request)
(Mass Update Multiple Work Request)
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|- style="vertical-align:top;"  
 
|- style="vertical-align:top;"  
 
| <big>'''<font size="5">1</font>'''</big>  
 
| <big>'''<font size="5">1</font>'''</big>  
| Click '''Work Requests''' to open the work request window.<br />   
+
| Click '''Work Requests''' to open the work request window.<br />[[File:MenuWorkRequests.png|none|thumb|120x120px]]    
 
|- style="vertical-align:top;"  
 
|- style="vertical-align:top;"  
 
| <big>'''<font size="5">2</font>'''</big>  
 
| <big>'''<font size="5">2</font>'''</big>  
| Click the '''Mass''' '''Update''' button. [[File:MassUpdate.png|left|thumb]]
+
| Click the '''Mass''' '''Update''' button. [[File:MassUpdate.png|thumb|none]]
  
 
The Mass Update window opens with a '''Source''' side and a '''Destination''' side.[[File:MassUpdateWindow.png|left|thumb|1000x1000px]]
 
The Mass Update window opens with a '''Source''' side and a '''Destination''' side.[[File:MassUpdateWindow.png|left|thumb|1000x1000px]]
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| Press the '''Apply''' button to see results numbers.
 
| Press the '''Apply''' button to see results numbers.
  
[[File:MassUpdateFilterNumbers2.png|left|thumb|313x313px]]
+
[[File:MassUpdateFilterNumbers2.png|thumb|313x313px|none]]
  
 
Click the '''View''' button to toggle between the filter and the results.[[File:MassUpdateViewToggle.png|left|thumb|252x252px]]
 
Click the '''View''' button to toggle between the filter and the results.[[File:MassUpdateViewToggle.png|left|thumb|252x252px]]
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|- style="vertical-align:top;"  
 
|- style="vertical-align:top;"  
 
| <big>'''<font size="5">6</font>'''</big>
 
| <big>'''<font size="5">6</font>'''</big>
|Choose a status on the destination side.
+
|Choose a status on the '''Destination''' side.
On the Destination side, press the '''--Select--''' link to open the selection dropdown. One or more of the selections can be chosen.[[File:MassUpdateDestination-Select-Dropdown.PNG|left|thumb|399x399px]]
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On the Destination side, press the '''--Select--''' link to open the selection dropdown. One or more of the selections can be chosen.[[File:MassUpdateDestination-Select-Dropdown.PNG|thumb|399x399px|none]]
  
 
For our example we will choose '''Status.'''   
 
For our example we will choose '''Status.'''   
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The Status fields will appear.   
 
The Status fields will appear.   
  
[[File:DestinationSTATUS.png|left|thumb|412x412px]]
+
[[File:DestinationSTATUS.png|thumb|412x412px|none]]
  
 
For Example:  
 
For Example:  
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On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list.
 
On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list.
  
[[File:DestinationSTATUSdropdown.png|left|thumb|512x512px]]
+
[[File:DestinationSTATUSdropdown.png|thumb|512x512px|none]]
  
 
=== Alternate Selections ===
 
=== Alternate Selections ===
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If you are successful, the selected Work Requests have been updated.
 
If you are successful, the selected Work Requests have been updated.
  
[[File:MassUpdateSuccess.png|left|thumb|363x363px]]
+
[[File:MassUpdateSuccess.png|thumb|363x363px|none]]
  
 
[[File:MassUpdateError.png|left|thumb|360x360px]]
 
[[File:MassUpdateError.png|left|thumb|360x360px]]

Revision as of 08:31, 14 April 2016

Mass Update - quickly change a large set of work requests to new data.

Example, the painting contractors have arrived, and you want to change three work orders in a certain building from open to in-progress.

Mass Update Multiple Work Request

1 Click Work Requests to open the work request window.
MenuWorkRequests.png
2 Click the Mass Update button.
MassUpdate.png
The Mass Update window opens with a Source side and a Destination side.
MassUpdateWindow.png


3 Select the filter parameters to find the specific group of work orders to be updated.

Example:

To change work requests in the Main Building from an "Open" status to "In Progress" status:

  • On the Source side, select Main Building from the building dropdown.
  • Select Work Request Type dropdown to be Corrective.
  • Select the Status dropdown to be Open.
MassUpdateFilterBuildingStatusWorkRequest.png
4 Press the Apply button to see results numbers.
MassUpdateFilterNumbers2.png
Click the View button to toggle between the filter and the results.
MassUpdateViewToggle.png
5 View the results of the source filtering.
MassUpdateSourceFilteredView.png
6 Choose a status on the Destination side. On the Destination side, press the --Select-- link to open the selection dropdown. One or more of the selections can be chosen.
MassUpdateDestination-Select-Dropdown.PNG

For our example we will choose Status.

Choose the new status that will be applied to the selected work orders.

  • See alternate selections for Employee and Shop below.

The Status fields will appear.

DestinationSTATUS.png

For Example:

  • Select the destination status to be In Progress.

On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list.

DestinationSTATUSdropdown.png

Alternate Selections

Alternately, if reassigning Work Requests to another employee, the Employee selection would be chosen. Once one selection is chosen the --Select-- dropdown will only show the other two that haven't been selected. The options allow you to open all three. Each section has a delete button "X" to remove that choice.
MassUpdateDestination-Select-Dropdown3.png
DestinationSHOP-STATUS-EMPLOYEE.png
7 Press the Synchronize icon button.
MassUpdateSynchronizeButton.png

A notice will appear asking: Are you sure you want to Mass Update the selected records?

8 Press the OK button in the Are you sure you want to Mass Update the selected records? window.
AreYouSureYouWantToMassUpdate2.png
9 Either you get a temporary pop-up saying success or a pop-up saying error.

If you are successful, the selected Work Requests have been updated.

MassUpdateSuccess.png
MassUpdateError.png

If you get this error message, the update was not successful, try again with different parameters.