Mass Update Multiple Work Requests

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Quickly change a large set of work requests to new data.

Example: The painting contractors have arrived, and you want to change three work orders in a certain building from open to in-progress.

Mass Update Multiple Work Request

1 Click Work Requests to open the work request window.
MenuWorkRequests.png
2 Click the Mass Update button.

MassUpdate.pngThe Mass Update window opens with a Source side and a Destination side.

MassUpdateWindow.png

3 Select the filter parameters to find the specific group of work orders to be updated.

Example:

To change work requests in the Main Building from an "Open" status to "In Progress" status:

  • On the Source side, select Main Building from the building dropdown.
  • Select Work Request Type dropdown to be Corrective.
  • Select the Status dropdown to be Open.

MassUpdateFilterBuildingStatusWorkRequest.png

4 Press the Apply button to see results numbers.

MassUpdateFilterNumbers2.png

Note: Click the View button to toggle between the filter and the results.

MassUpdateViewToggle.png

5 View the results of the source filtering.

MassUpdateSourceFilteredView.png

6 Choose a status on the Destination side.

On the Destination side, press the --Select-- link to open the selection dropdown. One or more of the selections can be chosen.

MassUpdateDestination-Select-Dropdown.PNG

For our example we will choose Status.

Choose the new status that will be applied to the selected work orders.

  • See alternate selections for Employee and Shop below.

The Status fields will appear.

DestinationSTATUS.png

For Example:

  • Select the destination status to be In Progress.

On the Destination side, click on the --Select-- dropdown and choose a "Status" from the list.

DestinationSTATUSdropdown.png

Alternate Selections

Alternately, if reassigning Work Requests to another employee, the Employee selection would be chosen. Once one selection is chosen the --Select-- dropdown will only show the other two that haven't been selected. The options allow you to open all three. Each section has a delete button "X" to remove that choice.MassUpdateDestination-Select-Dropdown3.png DestinationSHOP-STATUS-EMPLOYEE.png

7 Press the Synchronize icon button.
MassUpdateSynchronizeButton.png

A notice will appear asking: Are you sure you want to Mass Update the selected records?

8 Press the OK button in the Are you sure you want to Mass Update the selected records? window.

AreYouSureYouWantToMassUpdate2.png

9 You get a temporary pop-up saying success.

The selected Work Requests have been updated.

MassUpdateSuccess.png