From MyFacilityFitPro_Wiki
Changing a Transport Request Status to Delay
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To change the transport request status to Delayed, select the request and click the Delay icon at the right of the row.
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When the Delay window appears, select a delay reason from the dropdown, then press the Save button. .
Note: Add and edit the delay reasons in Admin | Account | Delays window by pressing the + Add Delay button or selecting the Edit button on an existing delay reason.
Note: An Undelay button is also available in the Delay window.
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The delay window disappears and the transport request record will now show a Delay timer under the title.
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To remove the delay, press the Delay icon on that row again.
In the delay window, press the Undelay button.
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